Mission Statement

MISSION & VISION

Our mission is to provide consistent and dependable power and water services to our customers in a sustainable and economical manner. “

VALUES

 

The following values are fundamental to the City of Delano’s success and the fulfillment of our mission:

  • 1. Excellence and Customer Service.

We believe we work on behalf of the residents of Delano and we feel our number one priority is to provide prompt local customer service.

  • 2. Fiscal Responsibility.

We strive to ensure competitive electric and water rates by taking advantage of market conditions to control costs and maintain long term savings.

  • 3. Quality in the delivery of service.

We make the City of Delano a better place to live and work by updating and maintaining a modern underground electric and water system.

  • 4. Treating citizens with respect.

We treat all citizens with courtesy and respect.

  • 5. Ethics and Integrity.

We believe that ethics and integrity are the foundation blocks of public trust and confidence.

  • 6. Professionalism.

We believe that continuous improvement is the mark of professionalism and are committed to applying this principle to the services we offer and the development of our employees.